REFUND & CANCELLATION POLICY:

In the event Guest wishes to terminate this agreement, Travel Insurance, Damage Protection and any processing or administrative fees are non-refundable. The refund policy is as follows: Guest receives full refund (less $95.00 cancellation fee) if cancellation occurs more than 30 days before arrival; No refunds within 30 days of arrival.

PRIVACY POLICY:

By booking, you authorize Utah Escapes, LLC, to send text messages and emails with details regarding your reservation information and other offers. Message/data rates may apply. Consent is not a condition of purchase.

SMS Privacy Policy
Effective Date: 01/01/2026

Utah Escapes, LLC respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information including your name, email address, phone number, reservation details, and stay related information when you book a stay or communicate with us.

How We Use Your Information

We use your information to:
• Confirm reservations
• Send stay related communications such as check in instructions, access codes, and checkout reminders
• Respond to guest questions and support requests
• Improve our services and guest experience

SMS Messaging

By providing your phone number, you consent to receive SMS messages related to your stay with Utah Escapes, LLC. Message frequency varies based on your reservation. Message and data rates may apply.

Consent to receive SMS messages is specific to this program and is not transferable to other messaging programs. You may opt out at any time by replying STOP.

Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers acting on our behalf for operational purposes such as customer support or messaging delivery. These providers are prohibited from using your information for any marketing or promotional purposes.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Your Choices

You may opt out of SMS communications at any time by replying STOP. You may contact us to request access, correction, or deletion of your information where permitted by law.

SMS Terms and Conditions
Effective Date: 01/01/2026

Program Name: Guest Stay Communications

By booking a stay with Utah Escapes, LLC or communicating with us, you agree to the following SMS terms and conditions.

Services

Utah Escapes, LLC provides short term rental accommodations and related guest services, including stay related communications via email and SMS.

SMS Communications

By providing your phone number during booking or communication, you consent to receive SMS messages related to your stay. These messages may include check in information, access instructions, property updates, and customer support messages.

Message frequency varies based on your stay. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us. You may re enroll at any time by booking again or providing consent.

For assistance, reply HELP or contact us using the information below.

No Marketing Messages

SMS messages sent by Utah Escapes, LLC are limited to stay related and customer care communications only. No promotional or marketing messages are sent under this program.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Guest Responsibilities

Guests are responsible for providing accurate contact information and complying with all property rules and instructions provided during their stay.

Changes to Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on our website with the effective date.

Contact Us

Email: team@utah-escapes.com
Phone: (435) 319-0987
Website: www.utah-escapes.com